Terms of Sale
These terms of sale apply to purchases of digital services and event tickets via websites and services operated by Atticum Incubator AS, including Bestepris and Billett1. The terms supplement mandatory Norwegian consumer law, and are based on the Norwegian Consumer Authority's (Forbrukertilsynet) standard terms of sale for consumer purchases over the internet.
1. The parties
The seller is Atticum Incubator AS, company reg. no. 982 574 544, Øvre Bøkeligate 5b, 3256 Larvik, Norway, email kontakt@atticum.no, hereinafter "the seller" or "Atticum." The buyer is the consumer placing the order, hereinafter "the buyer."
2. Prices
The price shown for a product or service at the time of ordering is the price the buyer pays, including any applicable VAT. Bestepris and Billett1 are currently offered free of charge, during a pilot phase — this page will be updated with concrete pricing information if and when paid services launch.
3. Formation of contract and payment
The agreement is binding on both parties once the buyer's order has been received by the seller. Payment is made via Vipps. The seller does not charge the buyer's account before the product/service is delivered, or — for tickets to a specific event — at the time of purchase.
4. Delivery
Digital services (such as Bestepris) are made available to the buyer immediately after a completed purchase. Tickets (Billett1) are delivered digitally to the buyer's email address as a QR code immediately after a completed purchase, and grant admission to the specific event the ticket is for.
5. Right of withdrawal
As a general rule, the buyer has a right of withdrawal under the Norwegian Right of Withdrawal Act. This right does not apply to:
- Tickets to an event tied to a specific date or period (Right of Withdrawal Act § 22(n)).
- Digital content not supplied on a physical medium, where delivery has begun with the buyer's express prior consent and acknowledgment that the right of withdrawal is thereby lost (Right of Withdrawal Act § 22(n)).
Where the right of withdrawal applies, the withdrawal period is 14 days from delivery. The buyer must notify the seller at kontakt@atticum.no before the deadline expires.
6. Defects and complaints
If a service is defective, the buyer must notify the seller within a reasonable time after the defect was or should have been discovered. Complaints should be sent to kontakt@atticum.no.
7. Personal data
The seller processes personal data in accordance with applicable privacy law, and only to the extent necessary to complete the purchase, deliver the service, and meet legal obligations. Payment information is handled by Vipps, not directly by Atticum.
8. Complaints and dispute resolution
Complaints should be sent to kontakt@atticum.no. The parties will attempt to resolve any disputes amicably. The buyer may also refer the matter to the Norwegian Consumer Authority (Forbrukertilsynet) or the Consumer Council (Forbrukerrådet).